Shipping & Delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Mexiko, Zentralamerika, Südamerika 15-30 Business days

*This doesn’t include our 2-5 day processing time.

Stellen Sie Tracking-Informationen zur Verfügung?

Ja, Sie erhalten eine E-Mail, die Ihre Tracking-Informationen enthält, sobald Ihre Bestellung versandt wurde. Wenn Sie die Tracking-Informationen nicht innerhalb von 5 Tagen erhalten haben, dann kontaktieren Sie uns bitte.

Mein Tracking sagt „Momentan sind keine Informationen verfügbar“.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. Falls Ihre Bestellung vor mehr als fünf Werktagen getätigt wurde, und es immer noch keine Informationen über Ihre Tracking-Nummer gibt, dann kontaktieren Sie uns bitte.

Wird meine bestellung in einem Paket gesendet werden?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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